Loopsie — Tablet POS for restaurants & cafés

1. Acceptance & Eligibility

By accessing or using Loopsie, you agree to these Terms of Service. You must be at least 18 years old and operate a legitimate food service business. We require valid business registration and verification documentation before activating your account.

2. Service Description

Loopsie provides a tablet-based point-of-sale system for restaurants and cafés. The service includes order management, payment processing, kitchen display, and integrations with third-party delivery platforms. Features and functionality may be updated, modified, or discontinued at our discretion.

3. Account Responsibility

You are responsible for maintaining accurate account information and keeping your login credentials confidential. All activity under your account is your responsibility. Notify us immediately if you suspect unauthorized access.

4. Pricing & Payments

Loopsie software is free. We charge processing fees on card transactions (currently 2.9% + $0.30 per transaction). Payment processing is handled through Stripe. All payment fees are non-refundable. Failed payments may result in temporary service suspension until resolved.

5. Hardware Terms

Hardware purchased outright becomes your property upon full payment. Hardware obtained through our $0 upfront program requires a 24-month minimum commitment. Early cancellation requires either returning devices in working condition or paying a $250 buyout fee per device. Loopsie retains ownership of leased hardware until the commitment period ends.

6. Warranty & Insurance

Hardware includes a 12-month manufacturer warranty against defects, excluding physical damage. Optional Loopsie Protect insurance covers accidental damage with same-day replacement. Insurance excludes theft, intentional damage, and cosmetic wear. See hardware page for full insurance terms.

7. Your Data

You own your business data. Upon account termination, you have 30 days to export your data before it is permanently deleted. We may retain anonymized, aggregated data for analytics purposes. See our Privacy Policy for full data handling details.

8. Acceptable Use

You agree not to: use the service for illegal purposes, attempt to reverse engineer the software, interfere with service operation, or misrepresent your business identity. Violation may result in immediate account termination.

9. Limitation of Liability

Loopsie is provided "as is" without warranties of any kind. Our total liability is limited to the greater of $100 or fees paid in the two months preceding any claim. We are not liable for indirect, incidental, or consequential damages including lost profits or business interruption.

10. Changes to Terms

We may update these terms at any time. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. Continued use after changes constitutes acceptance.

11. Governing Law

These terms are governed by the laws of the State of New Mexico, USA. Any disputes shall be resolved in the courts of Bernalillo County, New Mexico. You agree to waive any objection to this jurisdiction.

12. Contact

Questions about these terms? Contact us at legal@goloopsie.com.